Monday, October 31, 2011

I Need Beans!

It is 7am and the line is getting closer and closer to the back wall.  The cars in the drive-thru have wrapped their way around the parking lot.  The pressure is on, we have to get these drinks out as fast as possible.  Along with eight other Baristas we have our places, everyone knows what they need to do, where they need to stay.  We are a team, highly dependent on those around us.

Last week I was working the morning rush, like usual, and my job was to make all the drinks for our drive thru customers.  There is a lot of pressure to get drinks out in the allotted time, with as few mistakes as possible.  Your ears are constantly flooded with new drink orders coming in as well as fellow coworkers telling you if you need to work faster.  Pressure.

For a while this system works, but eventually the rush takes its toll and you need more milk, or vanilla syrup, or lids, or ice.  I cannot move from my spot, I have to keep making drinks so that customers outside are not left waiting.  All I can do is yell at the top of my lungs, "I need Grande Hot Lids!" and hope someone who can run heard me.

I hear in the distance someone yell, "Grande Hot Lids!"  Relief, I have been heard, I can keep up my pace, keep doing what I need to do.  

I walked away from work that day exhausted, but completely happy.  Every request, every need that I made known to my coworkers was heard and they met it for me.  It filled my heart on so many levels, and really made me think, when was the last time I made sure I was surrounded by people and activities that fill my heart, meet my needs.  And not just when I get desperate, but looking ahead and knowing what my needs will be when I have a busy week.

Rarely, lets be honest.

If I hadn't already been blown away by having all my needs met for 8 hours straight one day, it hit the next day.  I don't know what changed, but no one heard me all day.  I was constantly calling out what I needed and no one responded.  It left me doing eight things at once and drained me completely.  I could not function like that and after time I couldn't keep up with not being heard which slowed everyone else down too.  

My life is so similar to the morning rush at Starbucks.  I go through periods when things are crazy and I need built in people and activities to help keep me sane.  If I don't build those into my life automatically then I will be left trying to do everything on my own.  Trying to get everything I need and give it all out at the same time.  

Working at Starbucks is teaching me more and more about taking care of my heart, but also looking out for the needs of others.  Not focusing so much on myself to not hear the calls for "More Mocha" or "Bacon Sandwiches" but to make sure that I am making my needs known, getting them taken care of, so that I can help in the needs of others.

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